Last updated: 7 November 2025
Ultramax Systems (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from ultramax.net.au.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, billing/shipping address, phone number, and payment details when you place an order or create an account.
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Account Information: Login details, preferences, and purchase history.
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Device Information: IP address, browser type, operating system, and site activity through cookies or analytics tools.
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Communication Data: Messages or correspondence through our contact forms, email, or live chat.
2. How We Collect Your Information
We collect personal information directly from you when you:
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Register for an account
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Place an order or make a payment
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Subscribe to newsletters or marketing updates
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Contact us for support or enquiries
We may also collect information automatically via:
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Cookies and tracking technologies
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Analytics services such as Google Analytics or Meta Pixel
3. How We Use Your Information
Your information may be used to:
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Process and fulfil orders
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Communicate updates about your purchases
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Improve website performance and user experience
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Send marketing and promotional content (if opted in)
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Detect and prevent fraud or misuse of our services
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Comply with legal and regulatory obligations
4. Disclosure of Information
We may share your information with:
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Service providers (e.g. couriers, payment processors, analytics, hosting)
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Our business partners and affiliates where necessary to provide services
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Regulatory authorities if required by law or to protect our legal rights
We do not sell or rent your personal data to third parties.
5. Data Storage and Security
We use secure servers and encryption to protect personal information. While we take reasonable steps to safeguard data, no online transmission is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Cookies
Our website uses cookies to enhance browsing, analyse traffic, and deliver personalised content. You may choose to disable cookies in your browser settings, but some features may not function properly as a result.
7. Marketing Communications
You may opt-out of marketing emails at any time by clicking the “unsubscribe” link or contacting us directly. Transactional and service-related emails will still be sent when necessary.
8. Access and Correction
You may request access to, or correction of, your personal information by contacting us. We will respond in accordance with the APPs.
9. International Transfers
Some third-party providers (e.g., cloud storage or analytics) may store information overseas. We ensure these providers comply with privacy standards equivalent to those under Australian law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Ultramax Systems
Email: sales@ultramax.net.au
Phone: (08) 9458 4477
Website: https://www.ultramax.net.au